FEMA NIMS STEP Evaluation

Quality Enhanced Management Systems, Inc. (QEMS) has been providing customized Quality Assurance and Resource Management solutions for public safety since 1996.

QEMS has over 30 years of Public Safety, Information Technology and consulting experience.

Our system which is titled "Quality Administration for Emergency Services" (QAES) is a comprehensive hardware and software solution combined with an end-user-friendly design that provides immediate access to all resource management and quality assurance (QA) information.
QAES includes a Quality Assurance design that assures all dispatched incidents are reviewed for critical indicators.


The 9-1-1 Center management can review
Every Incident, Every Day
for Every Agency Dispatched
within minutes.


Our system positions your 9-1-1 Center to demonstrate that quality performance is reviewed for all emergency requests and not by some theoretical or statistical percentage that only checks predetermined incidents, responder types or "after the fact" incident reviews.